Shipping policy

Shipping Policy for Digital Products

Digital Delivery

All our products are digital and delivered electronically. No physical items will be shipped.

Delivery Method

Upon successful payment confirmation, you will receive an email containing:

Download links for your purchased digital products
Access instructions
Any relevant license or usage information

Delivery Timeframe

Digital products are typically delivered within minutes of purchase completion. If you don't receive your download link within 1 hour, please check your spam folder or contact our support team.

No Shipping Charges

Since all products are delivered digitally, there are no shipping or handling fees.

Access Issues

If you experience any problems accessing your digital products, please contact us at [your email] with your order number, and we'll resend your download links promptly.

International Availability

Our digital products are available worldwide and can be accessed from any location with internet connectivity.

Frequently Asked Questions

Do you offer free shipping?

All our products are digital downloads, so there's no shipping involved — you get instant access to your files right after purchase. No waiting, no delivery fees!

What is your refund policy?

Due to the digital nature of our products, all sales are final and we do not offer refunds once a file has been downloaded or accessed. If you experience a technical issue with your download, please contact us and we'll be happy to help resolve it.

What formats do your templates come in?

Our templates are available in formats compatible with the most popular tools, including Canva. Once you complete your purchase, you'll receive instant access to download your files and a guide on how to edit them.

Our customers tell it better than we do!

Excellent

4.7

/ 5

based on 200+ reviews

Interview success

I downloaded the CV bundle on a Sunday evening and had it fully customised by Monday morning. Got a callback from my dream company within 4 days. Worth every penny. I downloaded the CV bundle on a Sunday evening and had it fully customised by Monday morning. Got a callback... I downloaded the CV bundle on a Sunday evening and had it fully customised by Monday morning. Got a callback from my dream company within 4 days. Worth every penny.

Sarah M., Marketing Manager, London

Ease of use

I'm not great with design but these templates made me look like I hired a professional. Clean, modern, and ATS-friendly. Landed 3 interviews in my first week of applying. I'm not great with design but these templates made me look like I hired a professional. Clean, modern, and ATS-friendly.... I'm not great with design but these templates made me look like I hired a professional. Clean, modern, and ATS-friendly. Landed 3 interviews in my first week of applying.

James T., Graduate, Manchester

Value / bundle

The bundle is incredible value. Cover letter, CV template all matching — recruiters have actually commented on how polished my application looks. The bundle is incredible value. Cover letter, CV template all matching — recruiters have actually commented on how polished my... The bundle is incredible value. Cover letter, CV template all matching — recruiters have actually commented on how polished my application looks.

Priya K., Finance Analyst, Birmingham

Career changer

I was switching industries and had no idea how to reframe my experience. The templates guided the structure perfectly. Had an offer within 3 weeks. I was switching industries and had no idea how to reframe my experience. The templates guided the structure perfectly. Had... I was switching industries and had no idea how to reframe my experience. The templates guided the structure perfectly. Had an offer within 3 weeks.

Daniel R., Career Changer, Edinburgh

Instant delivery

Bought it, downloaded it instantly, and had it sent to a recruiter within the hour. No faff, no waiting. Exactly what I needed. Bought it, downloaded it instantly, and had it sent to a recruiter within the hour. No faff, no waiting. Exactly... Bought it, downloaded it instantly, and had it sent to a recruiter within the hour. No faff, no waiting. Exactly what I needed.

Emma L., Project Coordinator, Bristol

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Shipping policy

Frequently Asked Questions

Our customers tell it better than we do!

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